There are plenty of theories for why YouTube became one of the fastest growing startups in Silicon Valley history. Julie Supan says the reason is simple: “We sold the emotion.”
In his latest book, Joy on Demand, the Google veteran describes his path from someone who was “constantly miserable” to a much happier guy. How did he get there? Sometime in his mid-20s, he discovered that he wasn’t stuck with self-loathing; temperament, he found, is malleable. Successfully reshaping your mindset, he argues, has less to do with hours of therapy and more to do with mental exercises, including one that helps you recognize “thin slices of joy.”
Until now, user interface design has been focused on user interaction that requires a mouse, keyboard, and touch as inputs. Our tools have evolved to help us design better experiences for these inputs, while adapting to the specific guidelines of the different mobile operating systems and web standards.
But new inputs like voice and gestural interaction add new dimensions that also require new ways of thinking about user experience as a whole.